Selling

How to list your gear, manage your listings, and get paid, plus exactly what selling costs.

Fees at a glance: free to list, $0 seller fee on orders $200 or under, 2.5% all-in above that, never more than $49 per item. Details

How Selling Works

1. List your gear with photos, a price and a shipping policy. Listing is free.
2. Make a sale. A buyer pays with Buy Now, or you accept an offer.
3. Accept the order within 72 hours and ship it with the prepaid label we create for you. See Accepting & Shipping Orders.
4. Get paid. Once the buyer has the gear and reviews it (or 48 hours pass), your earnings are sent to your bank through Stripe.

Before your first sale, verify your account with Stripe so you can accept orders and get paid.

How To Sell A Piece Of Gear

1. Press Sell in the top bar, then Start Selling Now.
2. Add photos and video. Drag them in or browse. Images can be up to 20MB and videos up to 75MB. Drag to reorder: the first photo is your cover photo.
3. Enter a Title and, optionally, a Description.
4. Pick a Condition: Brand New In Box, Like New In Box, Good, Fair, Poor, Non-Functioning / Parts Only, or Unknown.
5. Choose a Category and Brand so buyers can find it in search and browse.
6. Set how it can be bought:
   • For Sale: buyers can Buy Now at your Price.
   • Accepts Offers: buyers can make offers. Optionally set a Minimum Offer Amount.
   • Accepts Trades: trading is in beta. See Trading.
7. Choose a Shipping Policy, or create one right there. See Shipping Your Gear.
8. Leave Publish on and press the submit button. Your gear is live.

Right after you publish, you can feature the listing to put it at the front of the line for 72 hours. It's optional.

To publish, a listing needs a title, at least one photo, a condition, a price if it's for sale, and a shipping policy if it's for sale or takes offers or trades. Gear must also follow our Prohibited Items policy.

Tips For A Listing That Sells

• Photos sell gear. Shoot in daylight against a plain background, and show every side, the serial number area, and any wear. A photo, not a video, as your cover is what shows in search and on Instagram.
• Name the exact model in the title, like "Planet Eclipse CS3 – Dust Black", so it shows up when buyers search.
• Be honest about condition and mention leaks, upgrades and what's included (case, batteries, spares).
• Price with the price guide. Model pages show what that gear actually sells for on Paintball Vault.
• Offer free shipping if you can. See Offering Free Shipping.

Saving A Draft

Turn off Publish and press Save As Draft to finish later. Drafts only need a title. Find them under Your Gear.

Selling More Than One

Press Show Advanced Options to set Inventory (how many you have) and a SKU. The listing stays up until the inventory sells out.

How To Add Gear To Your Vault

Your Vault shows off the gear you own without putting it up for sale. To add a Vault piece, list it as usual and turn off For Sale, Accepts Offers and Accepts Trades. No price or shipping policy is needed.

Members can like your Vault pieces and follow you. If you later turn on any of those switches, everyone who liked the piece is notified that it's "out of the Vault". Vault pieces must be gear you own, and they can't be posted for sale anywhere outside Paintball Vault.

Managing Your Listings

All of your gear is under Your Gear in the account menu. Each listing has buttons to Feature, Edit, Delete or View it.

• Change the price: press Edit, update the Price, and save. If you lower it by 5% or more, members who liked the listing get a price-drop alert.
• Take it down for now: press Edit, turn off Publish, and save it as a draft.
• Move it to your Vault: press Edit and turn off For Sale, Accepts Offers and Accepts Trades.
• Remove it for good: press Delete and confirm.

Sold listings can't be edited. To sell another of the same item, create a new listing, or set Inventory above 1 before it sells.

Offers On Your Gear

With Accepts Offers on, buyers can negotiate. You'll get an email and a push notification for each offer, and can Accept, Decline or Counter from Offers in your account menu. Offers expire after 48 hours, and once you accept, the buyer has 48 hours to buy. See Offers.

Seller Fees

Listing on Paintball Vault is free, and so is selling anything $200 or under. For bigger sales you pay a 2.5% seller fee, all-in, when your item sells, and it's never more than $49, no matter how expensive the gear.

That's the entire schedule. All-in means all-in: no listing fees, no payment fees, and nothing added on top. Even a $3,000 marker pays just $49. Buyers separately pay a small Paintball Vault Protection fee that backs every order with our delivery guarantee, which is part of why buyers feel confident buying your gear.

Shipping: buyers pay shipping unless you offer free shipping in your shipping policy. Shipping you cover comes out of your earnings for the order.

Getting Paid

Verifying Your Account

Before you can accept orders and get paid, verify your account with our payment processor, Stripe. Verifying also adds the Verified badge to your profile.

1. Go to Settings > Earnings Account, or Selling in the account menu.
2. Press Verify Your Account With Stripe.
3. Follow Stripe's steps to confirm your identity and add the bank account or debit card you want to be paid to.
4. You'll be brought back to Paintball Vault when you're done.

Your bank details are held by Stripe, not Paintball Vault. Enter them carefully, since Paintball Vault isn't responsible for incorrect details given to Stripe. To change where you're paid, go to Settings > Earnings Account and press the Stripe logo to manage your account on Stripe.

When You Get Paid

1. The buyer receives the gear.
2. The buyer reviews the order. If they don't within 48 hours, it's rated positive automatically, so you're paid either way.
3. Your earnings, minus any seller fee, are transferred to your Stripe account, usually within one business day. You'll get an It's Payday! email and push.
4. Stripe pays out to your bank. Standard bank transfer times apply.

You don't need to request a payout. If the buyer opens a dispute in their review, your earnings are held until it's resolved.

Tracking Your Earnings

Settings > Earnings Account shows how much is Coming Your Way and each order that's waiting to be paid or has been paid. Orders that are paid out are marked Payout Transferred.

Chargebacks & Fraud Prevention

Paintball Vault works to prevent chargebacks and fraud, both internally and with our payment processor. If a chargeback or fraudulent purchase reverses the payment for your order, we'll work with you to provide evidence against the chargeback. Shipping with the Paintball Vault label is your best evidence, because it proves the gear shipped and was delivered. If a chargeback is not reversed, you're responsible for it under our Terms & Conditions.

See If A Buyer Files A Chargeback for how the process works and What To Keep For Every Sale for the records that help.

Choosing Who You Deal With

You decide who you sell to. If a buyer keeps sending offers you've already ruled out or isn't respectful in messages, you can block them so they can no longer message you, make offers on your gear, or buy from you. See Blocking A Member.

Sales Tax For Sellers

Most US states have marketplace facilitator laws that make online marketplaces such as Paintball Vault responsible for collecting sales tax instead of individual sellers. You don't need to do anything. Paintball Vault calculates, collects, reports and remits any sales tax due on your sales.

• Whether tax applies, and at what rate, depends on the item and the buyer's delivery address. The rate combines state, county, city and other local taxes.
• In some states, shipping charges on Paintball Vault labels are taxable too.
• Tax is added to the buyer's order as its own line, on top of the item price and shipping. It never comes out of your earnings, and there's no fee for it.
• Sellers can't opt out of tax collection where the law requires it.

See our Sales Tax Policy for more.